Privacy policy

Privacy Policy

Mblem LLC, T/A MyTails LLC (hereinafter referred to as "We") is committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy explains how we handle and use your personal information when you visit mytailspet.com (referred to as the "Site") or purchase a product. This policy explains how we handle and use your personal information in connection with our websites and services. We will handle personal information appropriately in accordance with relevant laws and regulations, and will strive to prevent the loss, falsification, leakage, and other risks of personal information.

Personal Information We Collect 

When you access the Site, certain information about your device is automatically collected, including information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, when you visit the Site, we collect information about the individual web pages and products you view, the websites or search terms you refer to when visiting the Site, and how you use the Site.
This automatically collected information is referred to as "Device Information".

We use the following technologies to collect Device Information:

  • "cookies" are data files placed on your device or computer. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • "Log files" track actions that occur on the site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamp.
  •  "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
  • In addition, when you make or attempt to make a purchase through the Site, certain information is collected, including your name, billing address, shipping address, payment information (such as credit card number), e-mail address, and phone number. This information is referred to as "order information".
  • Email newsletters (email marketing, if applicable): Suggestions for information about our store, new products, and other updates that you may wish to receive.


When we refer to "personal information" in this Privacy Policy, we mean both Device Information and Order Information.

Purpose of Use of Personal Information 

We generally use the order information we collect to process orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and order confirmations.
We use this order information for the following purposes:

  • Communicate with you
  • Reviewing orders for potential risk or fraud
  • To provide and suggest information and advertisements related to our products or services in accordance with preferences you have shared with us

We use collected device information (especially IP addresses) to screen for potential risks and fraud and to improve and optimize our Site (i.e. to generate analytics about how you browse and operate the Site and to evaluate marketing and advertising campaign performance).

We use Google Analytics, one of the most widely used and trusted analytics solutions on the web, to improve your shopping experience.
For more details about Google Analytics, please visit the official Google Analytics page.

Sharing of Personal Information

We share your personal information with third parties to help us use your prsonal information, as described above.
For example, we operate an online store through Shopify. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We use Google Analytics to track your use of our site. To learn more about how Google handles personal information, visit: https://www.google.com/intl/en/policies/privacy.
You may opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your personal information to comply with applicable and relevant laws, to respond to subpoenas, search warrants, or other legal requests for information, or to protect our rights.

Behaviorally Targeted Advertising

As described above, we use your personal information to provide you with targeted advertisements and marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative's (NAI) education page at http://www.networkadvertising.org/understanding-online-advertising/how- does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

To opt out of receiving some of these services, go to the Digital Advertising Alliance portal. For more information, visit http://optout.aboutads.info/.

Do Not Track
Receiving a "Do Not Track" signal from your browser does not change the way the site collects and uses data.

Data Retention
If you place an order through our Site, we will maintain your order information for our records unless you request us to delete the information.

Changes
We may update this Privacy Policy from time to time due to changes in our business practices or for other operational, legal, or regulatory reasons.

Contact Us
If you have any questions about this Privacy Policy, please contact us.